SLAC IT | SLAC National Accelerator Laboratory

New Tools

SLAC IT Modernization: What's New and What's Next

SLAC Guest Gateway it live! What's next? Watch IT Director, Jon Russell's IT JAMS to learn more about the transformative systems rolling out this summer and how they're changing work at SLAC.

Watch the Recording

Explore SLAC IT onboarding

SUNet ID Sponsorship is required for contractors, visiting scholars, or temporary staff

Reset SLAC account or password

Available software at SLAC

Read strategic priorities (login required)

Browse projects & initiatives

View our organization

Services

What we do

AI & Cloud request

SLAC computer account request

Citrix account request

New database account

Manage ServiceNow group members

VPN request

PeopleSoft FSCM User Security Request

Account Unlock and Password Change/Reset Instructions

Software installation

YubiKey request

Customized hardware request

Find a meeting room

Meeting support request

Auditorium booking request

Conference room upgrade

AV equipment support request

Special event support request

Open configuration options

Cyber security consulting

Cyber security review

Firewall request

Sharepoint

O365 group

Mail enabled security group

LISTSERV

Distribution lists

New Confluence wiki space

New JIRA project

Confluence User Management

Confluence Personal Space Cloud Migration Request

Business systems request

IT Effort request

SLAC Print

Archives and record management

Loaner laptop

Travel laptop

Network engineering consultation

Access SLAC infrastructure (wireless)

Datacenter equipment installation/decommission

Cloud and storage consultation

Ethernet connection request

Network tap

Virtual machine request

IAM consultation

System update or maintenance

Existing application development (limited)

Server maintenance

Add device to registry

SLAC Sites user guide

Business Intelligence Consulting

ServiceNow Change and Consulting

Fast equipment order in IT Marketplace

SLAC standard software request

New software evaluation

New IT hardware procurement

IT procurement consultation

Support

Get help

Monday–Friday · 7 am–6 pm (PT)

(650) 926-4357
at SLAC x4357 (HELP)

Monday–Friday · 8 am–5 pm (PT)

Building 50, First Floor lobby

Monday–Friday · 8 am–5 pm (PT)

Chat with Virtual Agent, check ticket status, report issues, or connect with a live agent.

Submit a ticket

Reactivate your SLAC account or reset your password

Find Answers

View all knowledge base articles

_^·

SLAC IT has partnered with an AI provider to deliver AI-enabled support through their application portal. Log in with your SLAC credentials.

Optional: If you want to open "Chat with AI" in a new window:
• Control + Click (Windows)
• Command + Click (MacOS)

Chat with AI

Order materials

IT Marketplace

Get computers, monitors, and more...

Shop

Projects and Programs

What we are working on

NEW

Discover available AI tools. Learn best practices for safe and responsible use. Find ways to enhance your daily work, research, and technical projects. From...

Program

Upgrade the equipment and design of the AV systems to provide a modern and reliable experience for meetings.

Program

Create a single user identity management system at SLAC IT to comply with federal mandates and ensure our science and research operations are optimized to reduce cybersecurity risks.

slac it iam identity and access management

Implement the next generation of integrated business systems.

Complete

Implement enhanced security in compliance with the President’s Executive Order.

Enhances data delivery and governance through streamlined processes, people, and technology, continuously driven by innovation.

Digital image of a hand interacting with a 3D network of nodes connected by lines, overlaid with various data points.

Program

Support Tableau users as the lab’s primary business intelligence tool, managed by the SLAC IT Business Intelligence program.

A presenter in a dark room pointing at a large screen displaying complex data visualizations.

Program

Manage IT vendor relationships and oversee the procurement of essential equipment and software for the lab.

Businessman touching a virtual smartphone icon on a transparent digital interface.

View all projects and programs

Upcoming events

What's happening

Join us to learn about Sequoia, the SLAC Guest Gateway, our AI ecosystem, new self-service tools, and the infrastructure connecting them all into a...

Jun24

Join SLAC IT for an overview and live demo of the SLAC AI Accelerator, a SLAC‑hosted generative AI platform designed to provide secure...

Apr29

View all events

News

Catch up on latest updates

Article

The new system for managing invitations and approvals for guests visiting the lab and accessing SLAC resources is now available through the VUE Center