IT Business Partners Program
As we embark on the next phase of improving IT communications and transparency, we are launching the IT Business Partner program to provide our lab partners with a dedicated IT point of contact, that goes beyond just ticket interactions.
Support
Ensure requests and incidents are being addressed in a timely manner
Updates
Up to date information on major IT projects and initiatives
Insights
Data about your directorate interactions with IT to ensure mutual understanding
Alignment
Guidance and recommendations to align IT services with your department's goals
Meet your IT Business Partners
The IT Business Partner program is managed by IT Chief of Staff, Dr. Shannon Salyer. Each organization will be working directly with either Soledad Merlo or Neal Adams.
Our partnerships
| Group | IT Business Partner |
|---|---|
| Accelerator Directorate | Soledad |
| Business Services Directorate | Soledad |
| Contractor Assurance & Contract Management | Neal |
| Director's Office | Soledad |
| Energy Sciences Directorate | Soledad |
| Environment, Safety & Health | Soledad |
| Facilities & Operations Directorate | Neal |
| Fundamental Physics Directorate | Neal |
| Human Resources Directorate | Soledad |
| LCLS | Soledad |
| Project Management Office | Neal |
| SSRL | Neal |
| Strategic Communications & External Affairs | Neal |
| Technology Innovation Directorate | Neal |
| Tech Transfer & Strategic Partnerships | Soledad |
