Global Protect VPN: Installing and Connecting

Requirements

  1. SLAC Account: You need a SLAC Active Directory (Windows) account.
  2. Device: You must use a SLAC managed device to access the Global Protect VPN. Personal devices cannot use Global Protect.
  3. Multi-Factor Authentication: You need to use multi-factor authentication. If you haven't enrolled in Duo or YubiKey, click here for instructions.

Installing and Connecting to Global Protect VPN

Installing Global Protect

  • On SLAC-managed Windows and macOS devices, the VPN client (Global Protect) is pre-installed 
    • Windows: launch Global Protect from the Start menu or hidden icons
    • MacOS: Launch Global Protect from Applications/Spotlight or menu bar  
  • If you don’t see the app or have uninstalled it, download it from:
    • Windows: Open Software Center or Company Portal, search for and click on the Global Protect app installer
    • MacOS: Open the Self Service application, search for and click on the Global Protect app installer 

Portal Configuration

  • Open the GlobalProtect app
  • In the Portal field, enter or select gpvpn.slac.stanford.edu
  • Click "Connect"
  • If prompted to select a certificate, choose any certificate from the list. For the first time use only: select the device certificate to proceed with the connection

image of global protect connection portal

Authenticate and Connect

  • If you have already authenticated via single sign-on (SSO) on other websites in your default browser, you will be automatically authenticated (no login required) and taken directly to the page below to connect to GlobalProtect. 

         

          Otherwise:

  • A web browser will open with two login options: Stanford or SLAC
  • Click on either and enter your ID and password. Both options require two-factor authentication

image of stanford slac login portal

  • Once authenticated, you will be connected to the GlobalProtect VPN

Global Protect connected window

Need Help?

If you have any issues during installation or connection, please contact the IT Service Desk team for assistance.

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