SLAC currently manages many systems that retain information about people who are known to SLAC but do not have a user account. Examples include the facilities offices URAWI tool, the Tech Transfer Department, and potential SSP contacts. There are other uses like the zipper plan that do not have a system outside of a spreadsheet. SLAC will adopt an enterprise relationship management tool to manage these relationships that will enable real time access, analysis, and information sharing.
Project
Customer Relationship Management Capability
SLAC plans to adopt an enterprise relationship management tool to efficiently manage information about known individuals without user accounts, enhancing real-time access and information sharing.
Project
Coming soon
