General

Connecting to a SLAC networked printer from macOS and Windows computers

Table of Contents

Description

This guide provides instructions for connecting a SLAC networked printer to Windows 11 and macOS computers. Your device must be connected to the SLAC internal network to add these printers. Printers are typically Multi-Function Devices (MFDs), which can print, scan, and copy.

Connecting a printer to Windows 11

You can connect a SLAC printer to your Windows 11 computer using a command that connects to the print server. A print server is a network device that manages printer connections. Most SLAC Canon MFDs are hosted on the \\print03 server.

  1. Click the Windows Start menu, type \\print03, and press Enter to access the printer list.
    • Note: If using a VPN on a non-SLAC-managed device, you may be prompted for credentials. Enter your username as slac\username and your SLAC password.
    • Note: The \\print02 server hosts mostly HP, Dell, and plotter printers (non-Canon MFDs). Use \\print02 if your printer is not on \\print03.
  2. A File Explorer window will open listing printers on the \\print03 server.
  3. In the top-right search bar, enter your building number to find available printers.
  4. Printers are listed as Building-Room-Model, e.g., 050-1LOB-C5535-01 (B050, first floor lobby, Canon C5535 MFD).
  5. Double-click the printer or right-click and select Connect to install it. The printer drivers will install automatically, and the printer will appear in Settings > Devices > Printers & Scanners.
  6. Once the printer is finished installing to your computer, the printer’s queue window will appear. Print a test page to verify the printer is working.
  7. To print a test page using the printer queue window:
    • Click the Printer menu in the top menu bar and select Properties.
    • In the properties window press the Print Test Page button.
    • The test page will be sent to the printer.
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After a successful test print, the printer is ready for use. If it fails, ensure your device is on the SLAC network and the drivers installed correctly. Contact the Service Desk for further assistance.

Connecting a printer to macOS

  1. Open the Self Service app, located in the Applications folder, or use Spotlight (press Cmd + Space, then type Self Service) to find and open it.
  2. Click Browse and select Printers from the list.
  3. Find your printer, listed by building, room, manufacturer, and model number.
    • Note: Use the top-left search bar to find your printer faster by entering the building or room number.
  4. Click Install to add the printer and its drivers. This may take a few minutes.
  5. After installation, perform a test print to verify the printer works and save login credentials:
    • Go to System Settings > Printers & Scanners, select the printer, and click the Print Queue button.
    • In the queue window, click the Printer menu in the top menu bar and select Print Test Page.
    • Click OK to send the test print.
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After a successful test print, the printer is ready for use. If it fails, ensure your device is on the SLAC network and the drivers installed correctly. Contact the Service Desk for further assistance.