September 20, 2023

IT wants your feedback!

IT leadership is very interested in hearing from you to learn how we are doing as we strive to improve our services.

By IT Communications

SLAC IT wants to hear your voice loud and clear! We're excited to introduce the Voice of the Client feedback form for you to share your IT experience with us, or provide thoughts about a project. Was there an individual or group that provided you with wonderful service? Are there areas where we could improve? We want to hear it all, whether it be positive or constructive!

”As part of our efforts to improve our communication and transparency, we are hoping to hear from our SLAC community on anything from project feedback to an experience you had with IT people or services. This is a strategic area of focus for all of IT, and we are very excited to hear from you.”  – Dr. Shannon Salyer, Director of IT Client Experience 

How to Participate

Submitting feedback via the  Voice of the Client form is quick and easy,  just choose the fields you wish to fill out and be as detailed as you like in your comments.  The comments can be about an experience, a project, or a person in IT.  If you chose to leave your name and contact information, a member of the IT Leadership team will reach out to discuss further.  

Your responses will be reviewed by IT leadership and will help us as we continue to improve processes, procedures, projects, and services. We look forward to hearing from you as we strive to improve the lab’s IT experience.

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