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Mar8
IT Jams

Transforming the Service Desk: Implementing changes for improved customer support

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This hybrid event will be held onsite at SLAC and via Zoom for remote participants.

Join Mai Tran and Baris Harvey from the Service Desk will discuss the latest innovations in Customer support, including:

  • New check-in process!
  • Different ways for you to get support
  • How to create tickets and check on the status of your tickets
  • Best practices for ticket submission

To register, please fill out this form.

Once you have registered we will send you a calendar invitation with meeting details.

Audience: SLAC

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